KP Astro sends essential account messages and optional product email for different purposes. This page explains how those messages are handled.
Optional product email
KP Astro accounts receive occasional product announcements, newsletters, learning resources, and promotional messages by default. There is no additional product-email checkbox during signup.
New and existing users can turn these emails off at any time under Account Settings or by using the unsubscribe link in any product email. A previous unsubscribe is always preserved and is never reset merely because someone signs in, uses AstroGPT, or makes a purchase.
KP Astro does not purchase, rent, scrape, or use third-party email lists.
Frequency and content
Product emails are occasional and focus on meaningful application improvements, learning resources, or important product announcements. They identify KP Astro as the sender and explain why the recipient is receiving the message.
Unsubscribe and preferences
Every product email includes an email-preferences link and a one-click unsubscribe mechanism. Unsubscribe requests are applied immediately to the recipient record and checked again before any later campaign is sent.
Unsubscribing from product email does not disable essential messages such as password resets, email verification, security notices, or purchase confirmations.
Bounces and complaints
Permanent bounces and spam complaints are suppressions. When our delivery provider reports one, matching recipient records are excluded from future product campaigns. Temporary delivery failures are recorded for review without being treated as permanent bounces.
Campaign audiences are frozen for review, but every recipient is checked against current subscription and suppression data again immediately before delivery.
Questions or concerns
Questions about KP Astro email practices can be sent through our contact page. Privacy-related information is available in our Privacy Policy.